Car insurance claims in Indiana

Fault rules, deadlines, insurer response times, minimum coverage and the regulator for car insurance claims in Indiana, with every rule cited to its source.

Verified as of September 11, 2026

Fault system At-fault (tort)
Shared-fault rule Modified comparative (51% bar) Contributory fault «diminishes proportionately the amount awarded as compensatory damages … but does not bar recovery except as provided in section 6», and section 6 bars the claim where the claimant’s fault «is greater than the fault of all persons whose fault proximately contributed to the claimant’s damages» (Ind. Code §§ 34-51-2-5, 34-51-2-6). The jury instruction puts it in figures — above 50 % the claim fails, at exactly 50 % the claimant recovers half (§ 34-51-2-8(b)(2)–(3)) — and the comparison includes nonparties, so a share allocated to somebody who was never sued still counts against the claimant.
Deadline to sue for vehicle damage 2 years from the accident [2] One section, one period, both heads: an action for «injury to person or character» or «injury to personal property» «must be commenced within two (2) years after the cause of action accrues» (Ind. Code § 34-11-2-4(a)). The section fixes no accrual rule, so the two years normally run from the crash but the text does not say so.
Deadline to sue for injury 2 years from the accident [2] The same § 34-11-2-4(a), and only its subsection (a): subsections (b) to (d) are a child-sexual-abuse extension and have nothing to do with a motor claim.
Insurer response deadlines — Accept or deny 20 days from the claim [3] Business days, and this clock is one the claimant starts: it runs from the insurer’s receipt of a written complaint that the commissioner has forwarded, not from the claim or the proof of loss. A claimant who believes an unfair claim settlement practice has been committed may complain to the commissioner, who has ten business days to deliver the complaint to the insurer and write back; the insurer then has twenty business days to give the commissioner and the complainant a written report with «the specific reasons for actions taken», the specific reasons for any inaction, and, if the claim is unsettled, «a good faith estimate of the time required for settlement» (Ind. Code § 27-4-1-5.6(c)–(d)). The Department states the same figure on its own complaint page. Indiana fixes no general acknowledgement, investigation, decision or payment period.
Minimum liability coverage Bodily injury, per person $25,000 · Bodily injury, per accident $50,000 · Property damage $25,000 [1] The property-damage figure carries its own date inside the operative text rather than in a history note: «Before July 1, 2018, ten thousand dollars ($10,000) … Beginning July 1, 2018, twenty-five thousand dollars ($25,000)» (Ind. Code § 9-25-4-5). The section opens «Except as provided in section 6», and § 9-25-4-6 sets much higher figures for recovery vehicles — a combined single limit of $750,000 above 16,000 pounds gross vehicle weight rating and $300,000 at or below it — so 25/50/25 is the private-car answer and not a universal one.
Diminished value recoverable Not yet verified
Uninsured / underinsured motorist cover Optional
Regulator Indiana Department of Insurance
  1. Indiana Code, title 9 (Motor Vehicles) — §§ 9-25-4-1, 9-25-4-3, 9-25-4-4, 9-25-4-5, 9-25-4-6, 9-26-1-1.1, 9-26-2-1, 9-26-2-2, and §§ 9-26-1-1 to 9-26-1-4 (repealed), § 9-25-4-1(b)–(c); § 9-25-4-3(a), (e); § 9-25-4-4(a); § 9-25-4-5; § 9-25-4-6(a)–(b); § 9-26-1-1.1(a); § 9-26-2-1(a)–(b); § 9-26-2-2(a); §§ 9-26-1-1, 9-26-1-2, 9-26-1-2.5, 9-26-1-3, 9-26-1-4 (repealed) — verified as of 2026-09-12
  2. Indiana Code, title 34 (Civil Law and Procedure) — §§ 34-51-2-5, 34-51-2-6, 34-51-2-8, 34-11-2-4, 34-11-2-11, § 34-51-2-5; § 34-51-2-6(a)–(b); § 34-51-2-8(b)(1)–(4); § 34-11-2-4(a); § 34-11-2-11(a)–(b) — verified as of 2026-09-12
  3. Indiana Code, title 27 (Insurance) — §§ 27-4-1-4.5, 27-4-1-5.6, 27-4-1-6, 27-4-1.5-8, 27-4-1.5-9, 27-7-5-2, 27-1-1-1, § 27-4-1-4.5(2), (3), (5), (6), (12), (15), (16); § 27-4-1-5.6(a), (c)–(d), (f); § 27-4-1-6(a)(1); § 27-4-1.5-8(a)–(d); § 27-4-1.5-9; § 27-7-5-2(a)–(c); § 27-1-1-1 — verified as of 2026-09-12
  4. Indiana Department of Insurance — File an Insurance Company Complaint, Complaint Process — verified as of 2026-09-12
  5. Indiana Department of Insurance — department homepage, Homepage — verified as of 2026-09-12

Indiana settles motor claims on fault, and what it compels is liability cover. A person may not register a vehicle or operate one on a public highway if financial responsibility is not in effect (IC 9-25-4-1(b)), and that responsibility «must be continuously maintained as long as a motor vehicle is operated on a public highway in Indiana» (IC 9-25-4-3(a)). The minimum amounts are $25,000 for bodily injury to or the death of one individual, $50,000 for two or more in one accident, and $25,000 for property damage, the last of those since 1 July 2018. There is no compulsory first-party injury benefit in the chapters read, and so no tort threshold to cross before suing the other driver.

Sharing the blame reduces the award, and above a point it ends the claim. Any contributory fault «diminishes proportionately the amount awarded as compensatory damages … but does not bar recovery except as provided in section 6» (IC 34-51-2-5), and section 6 bars recovery where the claimant’s fault «is greater than the fault of all persons whose fault proximately contributed to the claimant’s damages». The phrase to read twice is «all persons». The jury must assess the fault of nonparties too — «regardless of whether the person was or could have been named as a party» — and the percentages of the parties «may total less than one hundred percent» as a result. A share allocated to somebody who was never sued still counts against the claimant’s own percentage, which is how a claim that looks survivable against one defendant can fail.

The court deadline is two years for both heads. Your own insurer is a different question and a less settled one: Indiana’s written-contract period is ten years from accrual (IC 34-11-2-11(a)), but the section excludes contracts «for the payment of money», no Indiana authority applying it to an insurance policy was read, and the policy’s own suit clause is normally far shorter. No provision voiding such a clause in a motor policy was located — the only one in Title 27, IC 27-1-12-8(1), is a life-insurance floor and must not be borrowed — so which limitation period governs an action on an Indiana motor policy, and whether the policy may contract for less, has not yet been verified against a primary text and is not stated here. What the statute does fix is the underinsured-motorist floor: the coverage must be made available at no less than $50,000 and an insurer «may not sell or provide» less (IC 27-7-5-2(a)).

Indiana fixes no general deadline for an insurer to acknowledge, decide or pay a motor claim. The unfair claim settlement practices section asks only for acting «reasonably promptly» on communications and affirming or denying coverage «within a reasonable time after proof of loss statements have been completed» (IC 27-4-1-4.5(2), (5)) — but unlike several neighbouring states it lists those practices flatly, without requiring a pattern frequent enough to be a general business practice, and one entry has no counterpart elsewhere in this section of the dataset: it is an unfair claim settlement practice to ascribe «a percentage of fault to a person seeking to recover from an insured party, in spite of an obvious absence of fault on the part of that person» (subdivision (15)). Whether any Indiana Administrative Code rule sets general claims-handling timeframes has not yet been verified against a primary text and is not stated here — the publisher’s own site could not be read, and no rule number is cited anywhere on this page. What Indiana does have is a clock you start yourself, through a written complaint to the commissioner, and every insurer must tell each policyholder once that the remedy exists (IC 27-4-1-5.6(f)). Two more rights are worth knowing. Uninsured and underinsured motorist coverage comes at your own liability limits unless a named insured rejected it in writing; that rejection binds everyone on the policy and does not lapse at renewal, and the uninsured half can extend to property damage as well as injury, but only if the bodily-injury half is also carried (IC 27-7-5-2(a)–(c)). And before an insurer may direct a body shop to repair the exterior of a vehicle, it must give the insured written notice of the right to approve whether new original, new non-original or used body parts are used — but only «in the five (5) years after the model year of the motor vehicle» (IC 27-4-1.5-8); failing to give that notice is itself an unfair claim settlement practice (IC 27-4-1.5-9). On reporting, the sections that once required a driver to report a crash are printed repealed; what remains is the duty at the scene, with police notification required where somebody is injured or killed and a 911 call sufficing (IC 9-26-1-1.1(a)). The $2,500 figure a reader may meet is the threshold at which a law enforcement officer must investigate, not a duty of the driver, and the officer must check the exchange of details whatever the damage (IC 9-26-2-1).

File a complaint: Indiana Department of Insurance →

Frequently asked questions

How long do I have to sue for injuries after a car accident in Indiana?

2 years from the accident (Indiana Code, title 34 (Civil Law and Procedure) — §§ 34-51-2-5, 34-51-2-6, 34-51-2-8, 34-11-2-4, 34-11-2-11 — The same § 34-11-2-4(a), and only its subsection (a): subsections (b) to (d) are a child-sexual-abuse extension and have nothing to do with a motor claim.).

Is Indiana an at-fault or no-fault jurisdiction?

At-fault (tort). Shared-fault rule: Modified comparative (51% bar).

Who do I complain to about an insurer in Indiana?

Indiana Department of Insurance (https://www.in.gov/idoi/consumer-services/file-an-insurance-company-complaint/).